Bill Clinton made his national debut with a speech at the 1988 Democratic National Convention. He went on for 90 minutes. By far his biggest applause line of the night was “And so, in conclusion. . .” If only he’d started there.
It’s a good rule of thumb that when a member of your team needs to leave, you’re going to experience 36 hours of pain. The only question is when.
Two epidemics kill cultures: end runs and unresolved complaining. Both waste time and energy, and are ultimately toxic to the health and productivity of your company. Luckily, these epidemics can be cured by asking a simple, powerful question.
Accountability and discipline are often associated with negative stereotypes and consequences. It usually means forcing something on someone. It doesn’t have to be. When done right, accountability is embraced instead of feared. If you are doing all you can as a leader and manager, then accountability results. If not, then it’s time to find another person to fill that seat.